Artificial intelligence is transforming the way organizations operate, yet many leaders still struggle with how to adopt it effectively. In this episode, generative AI leader and technology advisor Neo Aplin explains why AI implementation isn’t really a technology problem—it’s a people problem. With more than 20 years of experience in technology leadership and digital transformation, Neo now leads AI capability at Inventium, helping organizations turn AI from a buzzword into measurable productivity, innovation, and customer experience improvements. He discusses the common mistakes people make when using AI tools like ChatGPT and Copilot, why treating AI like a team member leads to better outcomes, and how leaders can normalize AI adoption within their organizations. Throughout the conversation, Neo shares practical insights on communication, curiosity, experimentation, and leadership influence, showing how businesses can confidently embrace AI while empowering their teams rather than replacing them.