Canberra-based community care leaders Lisa Walker and Natashia (Tash) Telfer share how their personal histories. Lisa’s transition from high-level government finance roles into family-run care businesses, and Tash’s battle with stage 4B Hodgkin’s lymphoma at 18, shaped a leadership style built on kindness, culture, and advocacy. They discuss what influence means beyond social media likes: creating long-term, positive impact on vulnerable clients and on the nurses and support staff whose careers they help shape. Through their work at National Community Care, they’ve moved long-term “bed-blocker” patients with tracheostomies from hospital into community homes, designed their own specialist training where none existed, and repeatedly fought underfunding in the NDIS, often sacrificing their own financial comfort rather than compromising safety or dignity. Using tools like DISC profiling, strong governance, and modern HR/rostering systems, they hire and develop people for values first, skills second, fiercely protect a healthy culture, and invest heavily in staff wellbeing. Their story is also one of a profound partnership: two contrasting DISC profiles in a “yin–yang” dynamic who have navigated divorce, domestic violence, IVF, postnatal depression, and neurodivergence together, turning those hardships into fuel for a mission-driven, people-first approach to leadership and care.